Frequently Asked Questions
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We accept all major credit cards (Visa, MasterCard, American Express), PayPal, bank transfers, and cryptocurrency including Bitcoin (₿). All payments are processed securely through our encrypted payment gateway.
Billing is handled monthly, quarterly, or annually depending on your chosen plan. Invoices are sent 7 days before due date. Auto-renewal can be enabled in your client area. We offer discounts for longer-term commitments.
Yes! We offer a 30-day money-back guarantee on all hosting services. No questions asked. Refunds are processed within 5-7 business days to your original payment method.
All plans include: SSD storage, free SSL certificates, daily backups, 24/7 monitoring, DDoS protection, and our retro-themed control panel. VPS plans include root access and choice of OS.
Our servers feature NVMe SSD storage, 10Gbps network connections, and global CDN integration. Average page load times are under 200ms. We guarantee 99.9% uptime backed by our SLA.
Absolutely! You can upgrade anytime through your client area. Upgrades are processed immediately with prorated billing. Downgrades take effect at your next billing cycle.
Yes! All VPS and dedicated server plans include full SSH root access. Shared hosting plans include SSH access for file management and development tools.
We support all major Linux distributions (Ubuntu, CentOS, Debian, Fedora), Windows Server editions, and custom ISO uploads. Our retro theme works great on any OS!
Automated daily backups are included with all plans. Backups are stored for 30 days with instant restoration available. You can also create manual snapshots anytime through your control panel.
Access your account through our retro-themed client portal. You'll receive login credentials via email after signup. Two-factor authentication is available for enhanced security.
Log into your client area and go to Account Settings > Security. You can also reset your password using the "Forgot Password" link on the login page.
Yes! We offer free website migration for all new customers. Our migration specialists handle the entire process while maintaining zero downtime. Just submit a migration request in your client area.
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Phone: +1 (555) 123-4567
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